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Introducing Enquiry Form

We are pleased to introduce our new Enquiry Form, ready for your use effective 1 June 2025.

You can access our dedicated Enquiry Form through the following link https://www.aia.com.my/en/help-support/contact-us/enquiry-form.html.

With the launch of the new Enquiry Form, the customer enquiry email address my.customer@aia.com will be discontinued.

More information is available in our circular dated 9 May 2025.


Exciting News: We're Upgrading How We Connect With You!

Please note that in the near future we will be discontinuing our customer enquiry email address my.customer@aia.com.my.
Going forward, the Enquiry Form will be the exclusive platform for submitting your queries.

IMPORTANT NOTICE: SCHEDULE MAINTENANCE

AIA+ Corporate Portal will not be accessible from

Saturday, 10th May 2025, 11:00 pm (MYT) to

Sunday, 11st May 2025, 7:00 am (MYT)


Saturday, 24th May 2025, 11:00 pm (MYT) to

Sunday, 25th May 2025, 7:00 am (MYT)


We apologies for any inconvenience caused.

WELCOME TO MY AIA CORPORATE PORTAL
Your one stop platform to manage your employee benefits and portfolio conveniently and efficiently, anytime & anywhere.
NEED HELP?
Should you require any assistance, please do not hesitate to reach out to us:
Customer: 1300-88-1899 OR My.Customer@aia.com
AIA Life Planners/Intermediaries: 1300-88-2886 OR My.Assist@aia.com
SERVICE TAX REVISION TO 8%

Revision of the service tax rate from the current 6% to 8%, effective 1 March 2024 for selected prescribed taxable services. For more information, please refer to our website at service tax rate


Implementation of e-Invoice

E-Invoice: we will adopt e-Invoice for our corporate clients. For details, kindly refer to our circular dated 3 May 2024.